Overview
At Learneefy, we value our learners and strive to provide the best online learning experience for kids, parents, and teachers. We understand that sometimes situations may change, so we have created a simple and transparent refund policy.
Eligibility for Refunds
Course Fees
If you cancel your enrollment within 7 days of purchase and before attending more than one live class/session, you will be eligible for a 90% refund (10% deducted as administrative and processing charges).
If you have attended 2 or more live classes/sessions, or accessed more than 20% of course materials, no refund will be issued.
Workshops & Short Programs
For one-time workshops or short programs, cancellations made at least 48 hours before the start time are eligible for a 70% refund.
No refund will be issued for cancellations made less than 48 hours before the start time or after attending.
Digital Products & Study Materials
Payments made for e-books, worksheets, or downloadable content are non-refundable, since these are digital products delivered instantly.
Refund Process
To request a refund, please email us at support@learneefy.in with your enrollment details and reason for cancellation.
Once approved, the refund will be processed to your original payment method within 7–10 working days.
Course Transfer Option
Instead of a refund, you may also choose to transfer your fee to another Learneefy course of equal or lesser value (only if the request is made within 7 days of purchase and before attending more than one class).
Non-Refundable Situations
Change of mind after attending multiple sessions.
Incomplete attendance due to personal reasons (unless informed and approved in advance).
Internet or technical issues from the learner’s side.